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Soft skills: how to promote student collaboration in online environments

Online collaboration is not an innate skill for most students but something that instructors must cultivate. Hugh McFaul explains how he did this through careful design of the content and assessment on his course
Hugh McFaul's avatar
The Open University
17 Nov 2020
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Key Details

This video will cover: 

00:15 Why it is important to focus on developing students鈥� collaborative skills online 

01:35 Fostering online student collaboration through content 

02:05 Embedding student collaboration into online assessment 

Transcript

Hi, I'm Hugh McFaul and I鈥檓 director of the鈥疧pen Justice Centre at the Open University鈥痑nd a senior lecturer in law. I鈥檇 like to talk to鈥痽ou about developing positive online collaboration鈥痑mongst your students.  

So, this was a big issue for鈥痷s because our project was around getting students鈥痶o do practical legal work in a clinical legal鈥痚ducation setting. So that means giving advice鈥痶o clients, doing things in groups, perhaps giving鈥痵eminars in schools or in prisons, and so on.  

So,鈥痠t was really vital for us that we got our鈥痵tudents to work together successfully,鈥痶o work effectively with the public. So, it鈥檚鈥痭ot been an easy process, and I wish someone鈥痟ad told me what I鈥檓 about to tell you now. It鈥痺ould have made my life quite a lot easier. So,鈥痜irstly, I think it鈥檚 important to recognise鈥痶hat online collaboration isn鈥檛 an innate skill.鈥�� 

It鈥檚 something that you need to think about how to鈥痙evelop in your students. You can鈥檛 expect them to鈥痑utomatically succeed in working together鈥痠n remote ways, as they have to do in an鈥痮nline environment.  

There are many things about鈥痗ommunicating online that can allow for kind of鈥痬isunderstandings, or some difficulties, or even鈥痡ust the basic problem of trying to develop the鈥痥ind of team spirit that you might get in a鈥痜ace-to-face environment more easily.  

So, you鈥痙o need to recognise it as an issue and invest鈥痵ome time and thought into how to address it.鈥�� 

So, we addressed it in two key ways: one in terms鈥痮f the content of the module, and secondly in鈥痶erms of the assessment.  

So, thinking about the鈥痗ontent of the module, we use quite a lot of鈥痠ssues to get students to engage鈥痠n the academic discourse around鈥痶eam working and working in online environments.鈥� 

We flagged up to them that this was an issue,鈥痠n that way. And also we tried to model it in鈥痶erms of us, engaging with them as the鈥痶eaching staff and tutorial staff supervising the鈥痯roject. So, we tried to embed this kind of culture鈥痮f positive engagement in the online鈥痚nvironment.  

The next thing, the assessment,鈥痺as also really important because we tried to鈥痚mbed the evaluation, and valuing positive working鈥痳elationships in online environments, through鈥痶he assessment process.  

So students, for example,鈥痺ere given a task of creating a team agreement鈥痑bout how they were going to work together online,鈥痑nd that formed part of one of鈥痶heir assessments. And secondly,鈥痶hey were expected to reflect on how they鈥痺ere developing their team-working skills鈥痠n online environments as part of their final assessment. 

So, we valued that鈥痑spect of the course, made it quite clear to鈥痵tudents this was something they should be鈥痶hinking about and developing themselves.  

So, I鈥痶hink, there isn鈥檛 a magic bullet then, looking鈥痓ack on how we鈥檝e developed our project. We鈥痙id feel that taking time to really work to鈥痙evelop a culture of collaboration in the module鈥痟as paid off. And it鈥檚 made our projects more鈥痵uccessful than they would have otherwise been.鈥� 

So, it鈥檚 not easy but it鈥檚 worth the effort to鈥痑ddress it properly, and to embed it into your鈥痶eaching and assessment strategy. So, good luck. 

Hugh McFaul is a senior lecturer in law at the  and director of the .  

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